Our Terms and Conditions.
Customer Service Contact
If you have any questions about your order or need assistance, please contact us:
Email: uniquelypackaged@outlook.com
We aim to respond within 1–2 business days.
Return Policy
As each piece is handcrafted to order, we do not accept returns. Please ensure you review product details carefully before placing your order.
Refund & Dispute Policy
Refunds are only issued for items that arrive damaged. If your order is damaged during delivery, please contact us within 48 hours of receiving your parcel.
To request a refund:
Email uniquelypackaged@outlook.com
Include your name
Attach clear photos of the damaged item and packaging
Once reviewed and approved, your refund will be processed via Stripe to your original payment method. Refunds generally appear within 3–5 business days, depending on your bank.